Placemat Charger Rental Return

Prepare Placemat Chargers Before Packing

It is your responsibility to ensure that all contracted rental items are in proper condition prior to return.

Before packing, confirm the following:

• All placemat chargers have been wiped clean to remove food residue, crumbs, wax, floral debris, or liquids.
• Chargers are completely dry before packing.
• No placemats are returned with standing residue, moisture, or excessive buildup.

Do not return wet or damp placemat chargers. Damages to rental items will be evaluated by our quality control department upon arrival. You will be notified if damage fees apply.

Pack Using the Original Shipping Materials

All charger placemats must be returned using the original Lola Valentina box they arrived in. Pre-paid return labels are provided behind your shipping label in the lock & press envelope.

While packing placemat chargers, acknowledge the following:

• Stack placemats neatly and evenly to prevent shifting
• Do not overfill the box or force the flaps closed (no more than 13 placemats fit comfortably inside their box).
• Do not substitute boxes or packaging.

To prepare the box for return:

1. Pack the placemat chargers in the placemat box.
2. Locate the clear Lock-and-Press envelope on the outside of the box and open the sleeve.
3. Remove the original outbound shipping label.
4. Flip to the label behind it. This is your return label.
5. Place the return label facing outward inside the sleeve.
6. Press the envelope closed and smooth it flat.

If the return label is lost or damaged, please contact your Client Experience Associate or our office immediately for a replacement.

Lola Valentina Office: (224) 251-7614

Return Options

Return the box using FedEx as scheduled.

Pickup:

• Schedule a pick up via Fedex here [link]

Drop off:

• Bring the secured box to an authorized FedEx location.
• Keep your drop-off receipt for your records.